Shipping times, charges, tracking, split packages and delivery responsibilities for FashionCave orders.

1. Shipping Availability

Shipping options depend on the destination, item and shipping location. An address is eligible when checkout accepts it and displays an available shipping method.

2. Order Processing

Orders are prepared after payment authorization, inventory confirmation and routine security review. Processing can begin quickly, so change or cancellation requests are not guaranteed.

3. United States Delivery Estimates

Items marked for faster dispatch generally arrive within 2–5 business days. Other items generally arrive within 5–10 business days. Weekends and public holidays are not business days. Some orders may need additional processing or customs time.

The estimate shown on the product page, at checkout, in the order confirmation or in tracking information takes priority when it differs.

4. Shipping Charges

Shipping is not automatically free. The applicable charge, discount or free-shipping promotion—when available—is displayed at checkout before payment.

5. Split Shipments

Items in one order may arrive in separate packages. Each package can have a different carrier, tracking number and arrival date.

6. Tracking

Tracking is sent when a shipping label or shipment record is created. Carrier scans may take time to appear. Use the order-status link in the confirmation or shipping email for the latest available information.

7. Address Accuracy

Enter a complete and accurate address at checkout. Contact us immediately if a correction is needed. An address change cannot be guaranteed after processing starts.

8. Delays

Weather, holidays, customs, carrier congestion, security checks, address problems and events outside reasonable control can delay delivery. Delivery dates are estimates unless expressly stated otherwise.

9. Duties and Taxes

Taxes may be collected at checkout. Unless checkout states otherwise, duties, import taxes or carrier charges assessed by the destination country are the customer’s responsibility.

10. Missing or Damaged Packages

Check the delivery location, household members and carrier updates first. Then email support@fashioncave.us with the order number and tracking details. Keep damaged packaging and take clear photos.

Important

Delivery estimates are not guarantees. Product-specific and checkout information always takes priority.

Need delivery help?

Include your order number and tracking number when available.

Contact Customer Care

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