Items marked for faster dispatch usually arrive within 2–5 business days after dispatch. Other items usually arrive within 5–10 business days. The product page, checkout and tracking information take priority when they show a different estimate.

Not always. Items may ship separately and can have different tracking numbers or arrival dates.

Use the order-status link in your confirmation or shipping email. You can also visit your account orders.

Contact us immediately. A request made within 24 hours may be eligible, but changes and cancellations are not guaranteed once processing begins.

For eligible orders delivered in the United States, a return request must be made within 7 calendar days after the complete order is shown as delivered.

Direct exchanges are not offered. Return an eligible item according to the policy and place a separate order for the preferred size or style.

The item must be unworn, unwashed, unused, with original tags and the clear garment packaging with its item label.

Original shipping charges are non-refundable. Return shipping is normally the customer’s responsibility unless we sent an incorrect item or the item arrived damaged.

Email us promptly with your order number and clear photos. Keep the item and all packaging until instructions are provided.

Standard returns are currently available only for eligible orders delivered in the United States. International damage, defect or incorrect-item claims will be reviewed individually, subject to applicable law.

Check the product-specific size chart first. Our general Size Guide is a reference only because measurements and fit can vary by style.

Screen settings, lighting and production batches can cause slight differences. We aim to present product colors as accurately as reasonably possible.

Some items are restocked, but availability is not guaranteed. Save the product or check New Arrivals regularly.

Available secure payment methods are shown at checkout and can vary by country, device and order.

Applicable taxes may be calculated at checkout. Duties or import charges may apply for some international destinations.

Checkout uses encrypted commerce and payment services. Never share your account password or complete payment details by email.

Email support@fashioncave.us and include your order number when the question relates to a purchase.