02

Customer Care

Contact Us

Questions about an order, product, return or delivery? Our customer-care team is ready to help.

01 / Orders

Order Support

Include your order number and the email address used at checkout so we can locate the order quickly.

02 / Products

Product Questions

Send the product link, color, size and your question. We will provide the best available information.

03 / Returns

Return Requests

Contact us before sending any item. Approved returns require instructions and a return authorization.

04 / Response

Reply Times

We aim to respond within two business days. Complex order investigations may take longer.

Email Customer Care

The fastest way to reach us is by email at support@fashioncave.us.

Please do not include full card numbers, passwords or other highly sensitive information in an email.

Business Address

FashionCave
Street No. 2, Vishal Nagar
Ludhiana, Punjab 141007
India

Before You Write

  • Order help: include the order number.
  • Damaged or incorrect item: attach clear photos of the item, packaging and shipping label.
  • Delivery issue: include the tracking number and complete delivery address.

How can we help?

Choose the subject that best matches your request.

Order SupportProduct Question
FashionCaveSignature quality · considered style