1. Cancellation Requests

Contact us immediately after placing the order. A cancellation request made within 24 hours may be eligible, but it is not guaranteed.

2. When Cancellation Is No Longer Available

An order cannot be canceled after it enters active processing or has shipped. If cancellation is no longer possible, an unwanted eligible item must follow the return process after delivery.

3. Order Changes

Before processing begins, we may be able to request a change to the shipping address, size or color variant. We generally cannot replace the item with a different product or increase or decrease the quantity. No change is guaranteed.

4. Payment Reversals

If a cancellation is confirmed, the payment authorization may be voided or a refund may be issued. Banks and payment providers control how quickly the amount appears.

5. Contact Information

Email support@fashioncave.us with the order number and requested action. Sending a message does not by itself cancel or change the order; confirmation from FashionCave is required.